Start by clicking Send/Receive, see if you get an error, and note the specific messages that appear. You may have to reinstall the program or reconfigure the email account from scratch.
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In that case, consider a repair install of that program (if that option is available). It’s also possible that the email program itself is the problem. For various reasons, hotels sometimes either capture or block SMTP email traffic to prevent spammers from sending all of their spam from a hotel room. You might experience this when you’re traveling. It’s possible that your ISP is blocking or altering outgoing mail. Check with your email provider to see if there’s something wrong. Your email provider could be the one having problems. SMTP is the protocol the email program uses when you’re sending an email. You need to make sure that this configuration matches what it’s supposed to as defined by your email service or ISP. That’s separate from your POP3 configuration. The SMTP configuration in your email account might be wrong. If your email program can’t connect to your email server, it won’t be able to send the message. Your computer is not connected to the internet. Now, there are several different possible reasons why a message might get stuck in your outbox. In Outlook, doing a Send/Receive (pressing the F9 key) causes the program to send anything that’s in the outbox immediately. If it doesn’t, Outlook should display an error message, which you’ll use to fix the problem. Many different email programs use an outbox and because you didn’t say which email program you’re using, I’ll use Outlook in my examples. The outbox helps you do other things in the email program, so you don’t have to wait for the mail server. Browse to a new folder so you won’t automatically re-mark it as read.In an email program, the outbox is a holding area – a place where messages go after you click Send and wait until the program can forward it to the mail server.if you’ve marked them as read from the outbox If your Outlook settings are configured a certain way, you won’t be able to send emails if you’ve opened or clicked on them after you’ve clicked send, i.e.
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In the Password box, type your new password.Select Account Settings and Account Settings again.If you recently changed your password, you’ll have to make sure Outlook “knows” the correct password. Is your message being slowed down by a large (or multiple) attachment?ĭepending on the speed of your internet service connection, if you’ve attached a large file (or multiple) to your email message, you may see it sitting in the outbox because it’s simply taking a while to send, and it may be blocking all subsequent emails from sending.Įmail is not meant for sending large documents or photos: You 'd be better using a cloud service like OneDrive or Dropbox to collaborate on large files instead.).If you’ve set a rule to delay message sending, you will see your mail in the outbox for awhile. Check your internet connection, wait a few minutes to make sure it’s not a momentary outage, and try again.In your status bar at the bottom of your Outlook message, you’ll see a status of “Disconnected” or “Trying to Connect” that could explain why your messages aren’t sending.You’ll see a dialog box showing the results of the process, and your email might exit the outbox. Go to the Send/Receive tab and click Send All.Here is what to do if your Outlook emails get stuck in the Outbox in Outlook.